Section 56.371. Follow-up response to inquiry

Latest version.

When a customer is waiting for a follow-up response to an initial inquiry under § 56.252 (relating to definitions), termination or threatening termination of service, for the subject matter relating to the inquiry in question, shall be prohibited until the follow-up response and, when applicable, subsequent dispute resolution is completed by the utility.

Notation

Cross References

This section cited in 52 Pa. Code § 56.266 (relating to transfer of accounts).

                    
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