Pennsylvania Code (Last Updated: April 5, 2016) |
Title 52. PUBLIC UTILITIES |
PART I. Public Utility Commission |
Subpart C. Fixed Service Utilities |
Chapter 56. Standards and Billing Practices for Residential UtilityService |
SubChapter A. PRELIMINARY PROVISIONS FOR UTILITIES AND CUSTOMERS SUBJECT TO CHAPTER 14 OF THE PUBLIC UTILITY CODE |
SubChapter B. BILLING AND PAYMENT STANDARDS |
SubChapter C. CREDIT AND DEPOSITS STANDARDS POLICY |
SubChapter D. INTERRUPTION AND DISCONTINUANCE OF SERVICE |
SubChapter E. TERMINATION OF SERVICE |
SubChapter F. DISPUTES; TERMINATION DISPUTES; INFORMAL AND FORMAL COMPLAINTS |
SubChapter G. RESTORATION OF SERVICE |
SubChapter H. PUBLIC INFORMATION PROCEDURES; RECORD MAINTENANCE |
SubChapter I. [Reserved] |
SubChapter J. GENERAL PROVISIONS |
SubChapter K. PUBLIC UTILITY REPORTING REQUIREMENTS |
SubChapter L. PROVISIONS FOR WASTEWATER, STEAM HEAT AND SMALL NATURAL GAS DISTRIBUTION UTILITIES AND VICTIMS OF DOMESTIC VIOLENCE WITH A PROTECTION FROM ABUSE ORDER |
SubChapter M. BILLING AND PAYMENT STANDARDS |
SubChapter N. CREDIT AND DEPOSITS STANDARDS POLICY |
SubChapter O. INTERRUPTION AND DISCONTINUANCE OF SERVICE |
SubChapter P. TERMINATION OF SERVICE |
SubChapter Q. DISPUTES; TERMINATION DISPUTES; INFORMAL AND FORMAL COMPLAINTS |
SubChapter R. RESTORATION OF SERVICE |
SubChapter S. PUBLIC INFORMATION PROCEDURES; RECORD MAINTENANCE |
SubChapter T. INFORMAL COMPLAINTS |
SubChapter U. GENERAL PROVISIONS |
SubChapter V. UTILITY REPORTING REQUIREMENTS |
Notation
The provisions of this Chapter 56 adopted June 16, 1978, effective June 17, 1978, 8 Pa.B. 1655, unless otherwise noted.
This chapter cited in 52 Pa. Code § 1.21 (relating to appearance); 52 Pa. Code § 3.112 (relating to action on informal complaints); 52 Pa. Code § 53.69 (relating to fixed rate option); 52 Pa. Code § 54.9 (relating to complaint handling process); 52 Pa. Code § 54.37 (relating to approval); 52 Pa. Code § 54.38 (relating to regulatory assessments); 52 Pa. Code § 54.189 (relating to default service customers); 52 Pa. Code § 55.2 (relating to personal contact before utility service discontinued); 52 Pa. Code § 55.115 (relating to coordination with other regulations); 52 Pa. Code § 62.79 (relating to complaint handling process); 52 Pa. Code § 62.109 (relating to approval); 52 Pa. Code § 62.224 (relating to POR programs); 52 Pa. Code § 111.5 (relating to agent training); 52 Pa. Code § 111.9 (relating to door-to-door sales); and 52 Pa. Code § 111.10 (relating to telemarketing).