Chapter 56. Standards and Billing Practices for Residential UtilityService  


SubChapter A. PRELIMINARY PROVISIONS FOR UTILITIES AND CUSTOMERS SUBJECT TO CHAPTER 14 OF THE PUBLIC UTILITY CODE
SubChapter B. BILLING AND PAYMENT STANDARDS
SubChapter C. CREDIT AND DEPOSITS STANDARDS POLICY
SubChapter D. INTERRUPTION AND DISCONTINUANCE OF SERVICE
SubChapter E. TERMINATION OF SERVICE
SubChapter F. DISPUTES; TERMINATION DISPUTES; INFORMAL AND FORMAL COMPLAINTS
SubChapter G. RESTORATION OF SERVICE
SubChapter H. PUBLIC INFORMATION PROCEDURES; RECORD MAINTENANCE
SubChapter I. [Reserved]
SubChapter J. GENERAL PROVISIONS
SubChapter K. PUBLIC UTILITY REPORTING REQUIREMENTS
SubChapter L. PROVISIONS FOR WASTEWATER, STEAM HEAT AND SMALL NATURAL GAS DISTRIBUTION UTILITIES AND VICTIMS OF DOMESTIC VIOLENCE WITH A PROTECTION FROM ABUSE ORDER
SubChapter M. BILLING AND PAYMENT STANDARDS
SubChapter N. CREDIT AND DEPOSITS STANDARDS POLICY
SubChapter O. INTERRUPTION AND DISCONTINUANCE OF SERVICE
SubChapter P. TERMINATION OF SERVICE
SubChapter Q. DISPUTES; TERMINATION DISPUTES; INFORMAL AND FORMAL COMPLAINTS
SubChapter R. RESTORATION OF SERVICE
SubChapter S. PUBLIC INFORMATION PROCEDURES; RECORD MAINTENANCE
SubChapter T. INFORMAL COMPLAINTS
SubChapter U. GENERAL PROVISIONS
SubChapter V. UTILITY REPORTING REQUIREMENTS

Notation

Source

   The provisions of this Chapter 56 adopted June 16, 1978, effective June 17, 1978, 8 Pa.B. 1655, unless otherwise noted.

Cross References

   This chapter cited in 52 Pa. Code §  1.21 (relating to appearance); 52 Pa. Code §  3.112 (relating to action on informal complaints); 52 Pa. Code §  53.69 (relating to fixed rate option); 52 Pa. Code §  54.9 (relating to complaint handling process); 52 Pa. Code §  54.37 (relating to approval); 52 Pa. Code §  54.38 (relating to regulatory assessments); 52 Pa. Code §  54.189 (relating to default service customers); 52 Pa. Code §  55.2 (relating to personal contact before utility service discontinued); 52 Pa. Code §  55.115 (relating to coordination with other regulations); 52 Pa. Code §  62.79 (relating to complaint handling process); 52 Pa. Code §  62.109 (relating to approval); 52 Pa. Code §  62.224 (relating to POR programs); 52 Pa. Code §  111.5 (relating to agent training); 52 Pa. Code §  111.9 (relating to door-to-door sales); and 52 Pa. Code §  111.10 (relating to telemarketing).