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Pennsylvania Code (Last Updated: April 5, 2016) |
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Title 52. PUBLIC UTILITIES |
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PART I. Public Utility Commission |
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Subpart C. Fixed Service Utilities |
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Chapter 56. Standards and Billing Practices for Residential UtilityService |
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SubChapter F. DISPUTES; TERMINATION DISPUTES; INFORMAL AND FORMAL COMPLAINTS |
| Section 56.140. Follow-up response to inquiry |
| Section 56.141. Dispute procedures |
| Section 56.142. Time for filing an informal complaint |
| Section 56.143. Effect of failure to timely file an informal complaint |
| Section 56.151. General rule |
| Section 56.152. Contents of the public utility company report |
| Section 56.161. [Reserved] |
| Section 56.162. Informal complaint filing procedures |
| Section 56.163. Commission informal complaint procedure |
| Section 56.164. Termination pending resolution of the dispute |
| Section 56.165. Conference procedures |
| Section 56.166. Informal complaints |
| Section 56.171. General rule |
| Section 56.172. Filing |
| Section 56.173. Review from informal complaint decisions of the Bureau of Consumer Services |
| Section 56.174. Ability to pay proceedings |
| Section 56.181. Duties of parties; disputing party’s duty to pay undisputed portion of bills; public utility’s duty to pay interest whenever overpayment found |
Notation
This Subchapter F cited in 52 Pa. Code § 54.153 (relating to reporting requirements); 52 Pa. Code § 55.115 (relating to coordination with other regulations); 52 Pa. Code § 56.1 (relating to statement of purpose and policy); and 52 Pa. Code § 65.10 (relating to disputed bills).