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Pennsylvania Code (Last Updated: April 5, 2016) |
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Title 52. PUBLIC UTILITIES |
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PART I. Public Utility Commission |
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Subpart F. Competitive Markets |
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Chapter 111. Marketing and Sales Practices for the Retail Residential Energy Market |
| Section 111.1. General |
| Section 111.2. Definitions |
| Section 111.3. Supplier liability for its agent |
| Section 111.4. Agent qualifications and standards; criminal background investigations |
| Section 111.5. Agent training |
| Section 111.6. Discipline |
| Section 111.7. Customer authorization to transfer account; transaction; verification; documentation |
| Section 111.8. Agent identification; misrepresentation |
| Section 111.9. Door-to-door sales |
| Section 111.10. Telemarketing |
| Section 111.11. Receipt of disclosure statement and right to rescind transaction |
| Section 111.12. Consumer protection |
| Section 111.13. Customer complaints |
| Section 111.14. Notification regarding marketing or sales activity |
Notation
The provisions of this Chapter 111 issued under the Public Utility Code, 66 Pa.C.S. § § 501, 504, 1501, 1504, 2206(b), 2208(b) and (e), 2807(d)(1) and 2809(b) and (e), unless otherwise noted.
The provisions of this Chapter 111 adopted June 28, 2013, effective June 29, 2013, 43 Pa.B. 3473, unless otherwise noted.