Section 2390.21. Civil rights

(a) A client may not be discriminated against because of race, color, religious creed, disability, handicap, ancestry, national origin, age or sex, nor be deprived of civil or legal rights.

(b) A facility shall develop and implement civil rights policies and procedures. Civil rights policies and procedures include the following:

(1) Nondiscrimination in the provision of services, admissions, placement, facility usage, referrals and communication with non-English speaking clients.

(2) Program accessibility and accommodation for disabled clients.

(3) The opportunity to lodge civil rights complaints.

(4) Orientation for clients on their rights to register civil rights complaints.

The provisions of this § 2390.21 adopted May 9, 1986, effective August 8, 1986, 16 Pa.B. 1693.