Section 52.21. Staff training

(a) A provider shall meet the training requirements necessary to maintain appropriate licensure or certification, or both, in addition to meeting the training requirements of this chapter.

(b) Prior to providing a service to a participant, a staff member shall be trained on how to provide the service in accordance with the participant’s service plan.

(c) A provider shall maintain documentation for the following:

(1) Staff member attendance at trainings.

(2) Content of trainings.

(d) A provider shall implement standard annual training for staff members providing services which contains at least the following:

(1) Prevention of abuse and exploitation of participants.

(2) Reporting critical incidents.

(3) Participant complaint resolution.

(4) Department-issued policies and procedures.

(5) Provider’s quality management plan.

(6) Fraud and financial abuse prevention.