Section 1021.8. Certain training subjects

(a) Continued training subjects. The Authority will continually monitor issues related to taxicab drivers, including safety, wheelchair accessible vehicle (WAV) taxicab service and customer service, and maintain a current list of taxicab driver training subjects on its web site at www.philapark.org/tld.

(b) Basic training issues. Taxicab driver training will consist of a minimum of 18 hours of in-class instruction and will be developed to address all areas of the act, this part and orders of the Authority. The dress code applicable to taxicab drivers applies to applicants during training. Training will address issues provided for in subsection (a), including the following subjects:

(1) Authority regulations governing taxicab drivers, including differences between the services medallion taxicabs and partial-rights taxicabs provide.

(2) Authority regulations governing taxicab certificate holders.

(3) Authority regulations governing equipment.

(4) Penalties for violation of Authority regulations.

(5) An overview of the administrative process related to violations.

(6) The identification and address of the Authority offices responsible for administering the act.

(7) Customer service issues, including the following:

(i) Personal appearance of drivers.

(ii) Driver courtesy and hygiene.

(iii) Assistance to elderly and people with disabilities.

(8) Driving and customer safety issues, including the following:

(i) Defensive driving techniques.

(ii) Emergency aid.

(iii) Vehicle and equipment inspections.

(iv) Crime prevention.

(v) Accident reporting procedures.

(9) Issues related to the geography of Philadelphia, including the following:

(i) Map reading.

(ii) Overview of major street and traffic patterns.

(iii) Identification and location of popular landmarks and locations.

(c) WAV taxicab driver training.

(1) In addition to training required under this section, WAV taxicab driver training will consist of a minimum of 6 hours of in-class instruction and field training necessary to address current and evolving issues related to WAV taxicab service, including sensitivity training, safe and proper use of applicable equipment, and regulations regarding WAV taxicab service.

(2) WAV taxicab driver training will consist of training in all aspects of WAV taxicab service, including the operation of a WAV taxicab and the entry, exit and securing of a passenger in a wheelchair.

(3) A WAV taxicab driver must attend a minimum of 4 hours of continuing WAV taxicab service training every 2 years.

(d) Testing. The applicant will be tested under § 1021.9 (relating to taxicab driver test) on the final day of training.

The provisions of this § 1021.8 amended August 29, 2014, effective August 30, 2014, 44 Pa.B.

Notation

Cross References

This section cited in 52 Pa. Code § 1011.2 (relating to definitions); and 52 Pa. Code § 1021.9 (relating to taxicab driver test).