Pennsylvania Code (Last Updated: April 5, 2016) |
Title 52. PUBLIC UTILITIES |
PART I. Public Utility Commission |
Subpart C. Fixed Service Utilities |
Chapter 64. Standards and Billing Practices for Residential Telephone Service |
SubChapter G. DISPUTES; INFORMAL AND FORMAL COMPLAINTS |
Section 64.161. General rule
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(a) Except as otherwise provided in this chapter, formal complaint proceedings shall proceed according to Chapters 3 and 5 (relating to special provisions; and formal proceedings).
(b) The timely filing of a formal complaint acts as a limited stay and the LEC may not suspend or terminate service based on the complaining partys nonpayment of any billed amount which is contested in the formal complaint until the complaint is resolved. This limited stay does not prevent the LEC from suspending or terminating service based on the complaining partys nonpayment of other billed amounts, if the suspension or termination is otherwise permitted under this chapter, and if the suspension or termination is preceded by the required notification.
The provisions of this § 64.161 adopted November 30, 1984, effective January 1, 1985, 14 Pa.B. 4354; amended July 21, 1995, effective July 22, 1995, 25 Pa.B. 2887; amended July 17, 1998, effective July 18, 1998, 28 Pa.B. 3394. Immediately preceding text appears at serial page (225752).
Notation
The provisions of this § 64.161 amended under the Public Utility Code, 66 Pa.C.S. § § 501, 504506, 1301 and 1501.
This section cited in 52 Pa. Code § 63.15 (relating to complaint procedures).