Pennsylvania Code (Last Updated: April 5, 2016) |
Title 52. PUBLIC UTILITIES |
PART I. Public Utility Commission |
Subpart C. Fixed Service Utilities |
Chapter 64. Standards and Billing Practices for Residential Telephone Service |
SubChapter E. SUSPENSION OF SERVICE |
Section 64.111. Third-party notification
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Each LEC shall permit its customers to designate a consenting individual or agency which is to be sent, by the LEC, a duplicate copy of all suspension and termination notices issued by the LEC. When contact with a third party is made, the LEC shall advise the third party of the pending action and the efforts which must be taken to avoid termination. Each LEC shall institute and maintain a program:
(1) To allow customers to designate third parties to receive copies of a customers or customers groups notices of suspension or termination.
(2) To advise customers at least annually of the availability of a third-party notification program and to encourage its use.
The provisions of this § 64.111 adopted November 30, 1984, effective January 1, 1985, 14 Pa.B. 4354; amended July 21, 1995, effective July 22, 1995, 25 Pa.B. 2887. Immediately preceding text appears at serial pages (153564) to (153565).