Pennsylvania Code (Last Updated: April 5, 2016) |
Title 52. PUBLIC UTILITIES |
PART I. Public Utility Commission |
Subpart C. Fixed Service Utilities |
Chapter 63. Telephone Service |
SubChapter E. TELEPHONE QUALITY SERVICE STANDARDS |
Section 63.54. Record retention
Latest version.
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A public utility shall retain for at least 90 days the information contained in customer bills and used by the public utility in compiling customer bills. Billing information on an account for which a dispute is pending shall be retained until the dispute has been finally resolved.
The provisions of this § 63.54 adopted January 29, 1988, effective July 30, 1988, 18 Pa.B. 466.
Notation
The provisions of this § 63.54 issued under the Public Utility Code, 66 Pa.C.S. § § 501, 504, 1501, 1504 and 2901.