Section 61.12. Interruptions of service

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(a) Records. A public utility shall keep a record which shall include data showing the time, duration and cause of an interruption of service affecting its entire system or a major division of its system. The records shall be preserved for a period of 6 years.
(b) Notification to customers. A customer who may be affected adversely as a result of a service interruption shall be notified prior to starting work which will result in an interruption of his service, except in cases of emergency.

                    
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