Section 303.16. Response to requests

(a) Response to verbal requests. Upon receipt of a verbal request, the open-records officer will determine whether the record is subject to access in accordance with § 303.11 (relating to records of the Commission). If the record is subject to access and none of the factors listed in section 902(a) of the law (65 P. S. § 67.902(a)), regarding determination of extension of time, apply, the open-records officer will provide access to the record as follows:

(1) If the record is in paper form, the open-records officer will make the record available for inspection and duplication to the requestor at the Commission offices.

(2) If the record is accessible only in electronic form, the open-records officer will make the record available through any publicly accessible electronic means or convert the record to paper for review at the Commission offices. Under no condition may the requester review records in electronic form on computers of the Commission.

(3) Duplication of Commission records subject to access and maintained in either paper or electronic form will be provided upon request in accordance with § 303.18 (relating to fee schedule).

(4) If the record requested is not subject to access under § 303.11, the open-records officer will so inform the requester. If the record requested is subject to access and if one or more of the factors listed in section 902(a) of the law, regarding determination of extension of time, apply to the record, the open-records officer will so inform the requester, and, if necessary, obtain contact information from the requester for a response from the Commission.

(5) Nothing in this chapter may be construed as authorizing access to any computer, file, office or work station of the Commission or any of its employees.

(b) Response to written requests. Subject to § 303.17 (relating to mass requests), the open-records officer will respond to written requests for records in accordance with Chapter 9 of the law (65 P. S. § § 901—905) regarding agency response.