Section 5230.81. Quality improvement requirements

(a) A PRS agency shall establish and implement a written QI plan that meets the following requirements:

(1) Provides for an annual review of the quality, timeliness and appropriateness of services, including the following:

(i) Outcomes for PRS.

(ii) Individual record reviews.

(iii) Individual satisfaction.

(iv) Use of exceptions to admission and continued stay requirements.

(v) Evaluation of compliance with the agency service description.

(2) Identifies reviewers, frequency and types of reviews and methodology for establishing sample size.

(b) A PRS agency shall document that individuals served participate in QI plan development and follow up.

(c) A PRS agency shall prepare a report that:

(1) Documents analysis of the findings of the annual review required under subsection (a).

(2) Identifies actions to address annual review findings.

(d) A PRS agency shall make the report available to the public.