Section 54.8. Privacy of customer information

Latest version.

(a) An EDC or EGS may not release private customer information to a third party unless the customer has been notified of the intent and has been given a convenient method of notifying the entity of the customer’s desire to restrict the release of the private information. Specifically, a customer may restrict the release of either the following:
(1) The customer’s telephone number.
(2) The customer’s historical billing data.
(b) Customers shall be permitted to restrict information as specified in subsection (a) by returning a signed form, orally or electronically.
(c) Nothing in this section prohibits the EGS and EDC from performing their mandatory obligations to provide electricity service as specified in the disclosure statement and in the code.

Notation

Cross References

This section cited in 52 Pa. Code § 54.1 (relating to purpose).

                    
                        var val = document.getElementById('citecontent').innerHTML;
                        art.dialog.defaults.title = window.location.href;
                        art.dialog.data('cite', val);
                        art.dialog.data('homeDemoPath', '/Scripts/plus/artDialog/');
                        art.dialog.open('/Scripts/plus/artDialog/citeiframe.html');