2233 Technical advisory for content of managed care plan transmittal letters of enrollee complaint and grievance files

Technical Advisory for Content of Managed Care Plan Transmittal Letters of Enrollee Complaint and Grievance Files

[35 Pa.B. 6595]

   Under 28 Pa. Code § 9.603 (relating to technical advisories), the Department of Health (Department), Bureau of Managed Care is issuing a technical advisory on the content of managed care plan transmittal letters of enrollee complaint and grievance files. (See 28 Pa. Code §§ 9.704(c) and (d) and 9.707(b)(6) (relating to appeal of a complaint decision; and external grievance process)).

   Copies of the Technical Advisory may be obtained by contacting David Henry, Director, Division of Quality Review, Department of Health, Room 912, Health and Welfare Building, Harrisburg, PA 17108-0090, [phone].

   Persons with a disability who require an alternative format of this notice (for example, large print, audiotape or Braille) should contact David Henry at the previously listed address or telephone number or for speech and/or hearing impaired persons, V/TT [phone] or the Pennsylvania AT&T Relay Service at [phone] (TT).

CALVIN B. JOHNSON, M.D., M.P.H.,   
Secretary

[Pa.B. Doc. No. 05-2233. Filed for public inspection December 2, 2005, 9:00 a.m.]